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Evidence Guide: ICTTEN5061A - Cut over new and replacement network equipment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN5061A - Cut over new and replacement network equipment

What evidence can you provide to prove your understanding of each of the following citeria?

Plan the cut over strategy

  1. Determine the nature and scope of the cut over activity from appropriate personnel
  2. Prepare a cut over management plan in agreement with appropriate personnel
  3. Obtain outage management plan if available otherwise prepare a contingency plan to ensure the system integration proceeds according to plan
  4. Notify alarm management centre of action planned and obtain authority to proceed
  5. Notify customers affected by the outage of time and likely duration
Determine the nature and scope of the cut over activity from appropriate personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare a cut over management plan in agreement with appropriate personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Obtain outage management plan if available otherwise prepare a contingency plan to ensure the system integration proceeds according to plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Notify alarm management centre of action planned and obtain authority to proceed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Notify customers affected by the outage of time and likely duration

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cut over and test equipment into service

  1. Perform cut over activities in a safe manner with minimal interruption to service and according to the cut over management plan
  2. Conduct tests specified in the cut over plan according to technical manuals and specifications
  3. Record and assess test results and ensure problems identified during cut over are rectified or escalated according to enterprise procedures
  4. Analyse alarms for fault conditions in conjunction with network management centre
  5. Enact contingency plans in the event of major problems during cut over
Perform cut over activities in a safe manner with minimal interruption to service and according to the cut over management plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conduct tests specified in the cut over plan according to technical manuals and specifications

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Record and assess test results and ensure problems identified during cut over are rectified or escalated according to enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse alarms for fault conditions in conjunction with network management centre

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Enact contingency plans in the event of major problems during cut over

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete administrative tasks

  1. Complete test result sheets and hand over to operational personnel according to enterprise requirements
  2. Ensure site is cleaned and ready for operational staff
  3. Complete work documentation and administrative tasks and forward to the appropriate area according to enterprise policy
  4. Notify project completion to appropriate personnel and obtain sign off
Complete test result sheets and hand over to operational personnel according to enterprise requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure site is cleaned and ready for operational staff

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete work documentation and administrative tasks and forward to the appropriate area according to enterprise policy

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Notify project completion to appropriate personnel and obtain sign off

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop a contingency plan

implement a cut over plan and an outage plan

apply enterprise escalation and outage procedures

cut over and test network equipment within an industry acceptable time period.

Context of and specific resources for assessment

Assessment must ensure:

a network and equipment for cut over

equipment currently used in industry

systems manuals, specifications and enterprise policy.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate undertaking cut over preparations and processes

review of cut over test results and records completed by the candidate

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTTEN5060A Integrate new systems and equipment into the telecommunications network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Required Skills and Knowledge

Required skills

analytical skills to interpret test equipment settings and readings

communication skills to liaise with customers and technical staff to ensure requirements are known and can be met within timeframes

literacy skills to interpret technical specifications and related documentation

numeracy skills to make calculations and necessary calibration changes

planning and organisation skills to make site access and equipment delivery arrangements

problem solving skills to account for unexpected faults or equipment configuration anomalies

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and occupational health and safety (OHS) standards

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

analyse alarms

conduct tests

correctly handle, connect and calibrate test equipment

perform cut over activities

Required knowledge

electrical and optical properties to be measured

legislation and licensing surrounding installation of telecommunications equipment

power requirements and electrical safety

test equipment types suitable for tests to be made

transmission hierarchy and switching principles

transmission type and signals that may be encountered

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate personnel may include:

network manager

planning manager

project consultant

project manager

vendor contact.

Cut over management plan may include:

additional resources

cut over activities:

address interoperability issues

install new system and equipment

test new system and equipment

integration processes

rapid deployment strategy

risks

roles and responsibilities of personnel

software tools

system outage

test hardware

vendor input

vendor support

vendor warranty.

Outage management plan may include:

alternate transmission path

contingency plan

customers affected

cut over plan

emergency communications

outage duration

outage times

parts of network affected

system backup

systems affected.

Contingency plan may include:

network operations notification

redundancy backup solution

system expert on standby

vendor on standby.

Customers may include:

contractor

end users

other divisions of the company

small, medium or large organisations

vendor or supplier

wholesale service providers.

Tests may include:

alarms

end to end

performance:

bit error rate (BER)

data transmission

quality of service (QoS)

traffic flow:

congestion

delay

latency

packet loss.